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Terms and conditions

Terms and conditions 

The following Terms and Conditions apply to the use of this Website as well as all transactions conducted through the site.

Privacy Policy

Ten Thirty-One Boutique's use of personal information that you may submit to Ten Thirty-One Boutique through this Website is governed by the Ten Thirty-One  Boutique Privacy Policy. Ten Thirty-One  Boutique will not sell, share or distribute your personal information with anyone.

Billing & Shipping

ALL orders require signature confirmation upon delivery.  If you choose to waive signature, please email us to complete this process. You will be 100% responsible if your package is lost, stolen or missing. No refund will be issued. For all orders with unmatched billing and shipping addresses we require further verification before processing your order.

All orders will be processed and shipped within 48 hours pending availability and credit card verification. Once we receive your order, we may require additional information to verify the transaction. If additional information is required you will be contacted via email or phone; please provide a valid email address that we may contact you in case of any issues or delays regarding your order. In the case that additional information is required your order will be held until we receive your verification. We reserve the right to cancel and order due to potential fraud.

Sales Tax

Ten Thirty-One Boutique charges sales tax for merchandise ordered on the website based on the applicable state sales tax rate and the location to which the order is being shipped.

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